ServiceNow Queue Manager
LeidosSilver Spring, MD8d ago
Oversee ServiceNow incident and service request queues at an on-site customer location in Bethesda. Coordinate ticket assignments and resolutions, monitor SLA performance, escalate issues, maintain operational reports and procedures, and work with technical teams and stakeholders...
Pay: $105,000 per week
Originally posted on CPA.skillxchange.ai.
Listed via Jooble; the full description is on the original posting.