Senior ITSM Transformation Consultant

NorthrampWashington, District of ColumbiaW2 Contract5d ago

IT Service Management (ITSM)CIS-ITSM

...ITIL Consultant to lead a federal Service Desk modernization, consolidating L1 support into a single MSP-delivered Service Desk on ServiceNow. You will design the future operating model, define the service catalog and SLA/OLA framework, shape MSP requirements, and drive...

Originally posted on Lensa.com.

Listed via Jooble; the full description is on the original posting.

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